More FAQs

Yes, please allow for 24-48 hours to receive your estimate. 

Most of our moves take place within St. Albert and surrounding areas. We also have the capability to move clients to other provinces, including Saskatchewan, British Columbia, and Manitoba, ensuring your belongings are safely transported wherever your next chapter takes you.

We understand that moving can be emotional and sometimes stressful. Our team provides compassionate support, patience, and guidance throughout the process. Susan personally helps seniors and their families navigate these transitions, ensuring decisions are thoughtful and respectful.

Absolutely. We encourage family involvement to ensure the move reflects the senior’s preferences and needs. Our team works closely with family members to coordinate planning, sorting, and logistics, making the process smoother for everyone. It is not uncommon for a family member to be an agreed upon point person during the move. Susan is very careful to ensure seniors maintain their dignity. 

Absolutely! We’re happy to accommodate additional requests whenever possible. Don't be shy - just ask! 

You just might! Larry could be golfing or running an errand, but when he’s available, we love having him there. A farm boy from Saskatchewan, he raised four kids with his wife of 50 years in St. Albert while running several businesses—ask him how he managed to ride the bus with the Oilers in their glory days. But most importantly, Larry brings heart, warmth, and joyful support to his daughter, Susan, son-in-law Brent, the team, and clients, making any move even more special.

Yes. Conflict can be a normal part of major transitions – and that’s completely okay. Susan’s conflict management experience helps seniors and/or families move through these moments. By guiding conversations and focusing on goals, she helps turn conflict into constructive solutions and forward movement.

 We are a Canadian distributor of a portable hydroxyl generator, which safely produces hydroxyl radicals - naturally occurring agents that mimic the sun’s air-cleaning process to treat air and surfaces. This technology destroys bacteria, viruses, mold, allergens, odors, and VOCs without harsh chemicals and is safe for people, pets, plants, and delicate materials. During COVID, we trialed numerous devices and found this one most effective. We continue to hear from clients about the positive difference it has made to their overall health. We also offer these units for our clients to purchase. 

 Yes! We’ve raised our children here and love being part of the St. Albert community. Supporting local is at the heart of what we do—we choose local suppliers, partner with other small businesses, hire locally, and participate in community events. Did you know 66 cents of every dollar stays in your community when you buy local?